Supporting older workers through age-inclusive education in the digital era

Abstract

Digital transformation of businesses is changing not only processes but also professions. As a result, the workforce must adapt to these changes. Older workers aged 55+ are particularly vulnerable, as their level of digital skills remains low: on average in the EU, at least basic digital skills are held by 44,3% of those aged 55-64 and 28,1% of those aged 65-74. The figures for above basic digital skills are even lower: 18,1% and 9,4%, respectively. At the same time, the data confirm the potential of flexible, non-formal, and workplace-based learning opportunities to support older workers’ inclusion. A growing share of adults report organizing their own learning or engaging with non-formal providers, reflecting increasing personal initiative and the need for tailored, accessible formats. Age-inclusive strategies in higher education and adult training programmes can thus play a key role in addressing digital skill gaps and supporting longer, more adaptive working lives.  Case analysis shows that although universities actively implement U3A practices, there is a need for their wider adoption, especially in the area of digital education.